Website
Maintenance
and Support
You can count on us to keep your site up to date, safe, and secure, and running smoothly!
Relax, your website is in good hands.
Core & Plugin Updates
We’ll take care of all the Wordpress core and plugin updates. And we’ll use visual regression testing to make sure your site wasn’t negatively impacted by any of the updates.
24/7 Support Team
We’ve got a team of Wordpress professionals on standby ready to update your site content! Whether it’s uploading a new image, publishing a landing page, or anything in between, we’ll take care of it!
Daily off-site backups
You do not want to be caught without a backup when the unthinkable happens. We’ll create daily backups and store them securely off-site so that if you host fails, your site can be back up and running in no time!
Visual Checks
Plugin and core updates are notorious for not playing nicely with each other and breaking sites. Our visual check process website and alerts our team if any discrepancies are found.
Security monitoring + Hacker Protection
This is fundamental. Your site needs security monitoring to protect it against the malicious malware and hack attempts that are sure to happen. We’ll keep our site safe, and if we ever find anything malicious, we’ll clean it up for you!
Reporting
We’ll provide you with monthly maintenance reports that keep you up to speed with everything going on behind the scenes of your awesome website. This way you’ll know all the value you’re getting without having to even ask!
Choose a Plan
Basic Maintenance
- Core Updates with Visual Check
- Weekly Offsite Backups
- Uptime Monitoring
Pro Maintenance
- Core Updates with Visual Check
- Daily Off-Site Backups
- Daily Security Scans
- Uptime Monitoring
- Malware Cleanup
- Maintenance Dashboard
Team Maintenance
+ 24/7 Support- Core Updates with Visual Check
- Daily Off-Site Backups
- Daily Security Scans
- Uptime Monitoring
- Malware Cleanup
- Maintenance Dashboard
- 24/7 Team of WP Experts
- Unlimited Content Edits
What other are saying
Stop worrying about your website. We've got you covered!
Frequently Asked Questions
Our advanced plan covers anything that takes 30 minutes or less to resolve and that can generally be handled within the admin panel of your WordPress site.
For example: Adding or editing content like blog posts, WooCommerce products, pages, etc., editing menus and widgets, installing and activating plugins, and much more.
Have more complex issues? No problem! We’re happy to troubleshoot more complicated issues and then discuss what kind of resolutions we can offer to best fit your needs.
Here’s a more comprehensive list of the most common things our 24/7 team does.
Content Edits:
- Publishing blog posts and new pages from provided Word or Text documents
- Adding/Removing/Editing text on posts, pages, products, etc.
- Uploading provided JPG and PNG images and adding to pages
- Cropping/Resizing images within the WP Dashboard
- Adding provided Yoast keywords, titles, snippets, etc
- Adding/Removing/Editing menu items
- Configuring popups, notification bars, and slide-in features based on provided text, images, and examples
- Create image galleries
- Edit page slugs
- Adding/Removing/Editing users
- Upload PDFs
- Adjust widgets
Settings Adjustments:
- Updating theme options
- Adding redirects
- Add/Remove/Edit Form Fields
- Edit templates made from visual editors (such as Beaver Builder, Elementor, and Divi Builder)
- Installing simple plugins from the WordPress repository (i.e. “Duplicate Post” or “WordPress Zero Spam”)
If there’s something you need done that you’re unsure about, just ask!
Installing updates in a timely manner is vital to maintaining a secure website. If you do not keep your site up to date you are exposing yourself to hackers and risking both your site and the people who visit your site.
You can never be too careful. Many hosting services offer backups, but what happens when the host crashes? You’ll need immediate access to an off-site backup in order to get your site back up and running. We’ll take care of that for you!
Our maintenance plans are monthly. You pay for 30 days at a time and can cancel whenever you’d like!
That’s easy! Anytime you need something on your website updated, just send an email to designsbytrey@gmail.com and the team will take care of it right away.
Our team is 24/7 all year round. On average we get requests taken care of in about 8 hours, but it’s usually much faster than that!
